Support

We're a small UK company and we read every message.

Please put The Board in the subject and tell us your phone model, whether you use iPhone or Android, the app version (Settings, at the bottom) and what happened. Please don't send your OpenRouter key.

We aim to reply within two working days.

Quick fixes

Connect OpenRouter didn't return to the app: tap Open The Board on the page that appears, or try again. Codes expire after a few minutes.
"Out of credit": add credit on the OpenRouter website (Settings → Credits).
Setting up OpenRouter: follow the connection guide.
Unlock missing on a new phone: Settings → Restore purchase, signed in to the account you bought with.
A model keeps failing: pick another board preset, or remove that model from a custom board.

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Quick fixes

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